FAQ

I’m looking for discretion. Is your salon private?

 
Very. Unlike some salons, each client appointment takes place in a private suite — both in our New York and Beverly Hills locations. That said, IHS still feels like a luxury salon experience (unlike places like hair clubs that might feel more like you’re at the doctor’s office).
 

Do you cater to both men and women?

 
Yes! The various methods we use allow us to help everyone with their hair replacement needs, regardless of gender, age, or race.
 

Can you help with only certain types of hair loss?

 
We can help with all types of hair loss — whether male/female pattern baldness, alopecia areata, or thinning hair from medical conditions or stress. We’ve worked with all types of people with a variety of needs.
 

Will this make my hair grow back?

 
IHS deals exclusively with cosmetic solutions to hair loss, not surgical or medical. We definitely understand that hair loss can be a difficult event in someone’s life, and we’re absolutely sensitive to what you’re going through. We love being able to offer clients cosmetic ways to make themselves happy, comfortable, and confident — inside and out.
 

I have no hair. Can you still help?

 
Yes, we definitely can. We create both custom hair pieces and wigs for our clients who don’t have enough hair for other methods of augmentation.
 

I’m not dealing with hair loss, but I’ve heard IHS does great work with extensions. Can I make an appointment?

 
We love doing hair extensions (and you’re right, we’re great at them), and would be happy to work with you.
 

I just want to get my hair cut. Is IHS right for me?

 
We appreciate the interest! But IHS specializes in hair augmentation solutions and extensions, so if you’re looking for a simple haircut, you’re probably better off at another salon. That said, we often work with clients who have thinning hair but aren’t ready for hair extensions or hair pieces yet; we specialize at cutting and coloring hair to make it look fuller or to hide areas of thinness. Our stylists are licensed cosmetologists with decades of experience, and our clients receive full-service hair care and styling when they visit us.
 

How much does hair augmentation cost?

 
It absolutely depends on the type of service you’ll be getting and how much hair you need. Every single person we work with is different, so we don’t have a cut-and-paste menu of services. We’ll be able to give you an estimate after a free consultation.
 

Can I see some before and after photos?

 
Definitely! Check out our gallery. We also post some before-and-afters on our Instagram, and we’re happy to show you more of our portfolio over email or during your consultation. Just get in touch!
 

I don’t live in Los Angeles, New York, or Miami. Can you travel to my city?

 
Our stylists are often able to travel to meet clients around the country, and frequently do. An estimate can be provided for travel costs after a consultation.
 

Is there upkeep to hair augmentation, or is it permanent?

 
All augmentation solutions require upkeep. Check out our services page to read about the frequency of upkeep for different types of hair systems.
 

Are you LGBTQ+ friendly?

 
Absolutely. And we’ve been delighted to work with transgender clients who are looking for new hairstyles during various stages of gender transition. Our only goal, always, is to make our clients comfortable with how they look and feel.
 


Book a consultation today.